Shipping and Returns

At NAWARA FASHION DESIGNING, we strive to provide a seamless and efficient shipping and delivery experience for our customers. We aim to ensure your purchases are delivered to you on time and in excellent condition. Please read our shipping and delivery policy to understand our guidelines and procedures for shipping and delivering orders placed on our e-commerce site.

1. Shipping Destinations

1.1 Local Shipping: We offer online shipping services within the United Arab Emirates. We work hard to deliver orders to all addresses within our specified shipping destinations.

1.2 International Shipping: We also offer international shipping services for our customers outside the United Arab Emirates. We collaborate with leading shipping companies to ensure your order safely arrives on time at your international destination. Delivery time and shipping costs may vary based on geographic location.

2. Shipping Methods

2.1 Carrier Selection: We partner with reputable shipping companies to ensure a reliable and safe delivery of your orders. The shipping company used for your shipment will be determined based on factors such as your location, parcel size, and chosen shipping method during the payment process.

2.2 Shipping Options: We offer various shipping options, including standard and express shipping. The availability of these options may vary depending on your location and the nature of the products being shipped.

3. Scheduling and Operations

3.1 Processing Time: We strive to process your order and prepare it for shipping as quickly as possible. Order processing time typically ranges from two business days. Please note that the processing time might be longer during peak seasons, promotional periods, or if the order contains custom or made-to-order items.

3.2 Order Verification: In some cases, additional information verification might be required to process your order. This could include verifying payment details or contacting you to confirm certain information. You will be informed immediately of any delays resulting from order verification.

4. Shipment Tracking

4.1 Tracking Information: Once your order is shipped, we will provide you with a shipment tracking number and instructions on how to track your shipment. You can use this tracking number to monitor your shipment’s progress through the carrier’s website or tracking portal.

4.2 Shipping Updates: We work diligently to provide timely updates on your shipment’s status. However, please note that tracking information may take some time to be updated in the carrier’s system. If you have any concerns about your shipment’s status, please do not hesitate to contact our customer support team for assistance.

5. Delivery Timeframes

5.1 Estimated Delivery Time: Your order’s estimated delivery time depends on factors like your location, chosen shipping method, and the carrier’s service standards. While we do our best to meet the estimated delivery timeframes, please note that they are provided as general guidelines and are not guaranteed.

5.2 Delays: Occasionally, unforeseen circumstances or events beyond our control may delay your order’s delivery. These might include, but are not limited to, natural disasters or disruptions in transportation services. We appreciate your understanding and patience in such situations.

6. Receiving Your Order

Inspect Upon Delivery: We recommend inspecting your package upon delivery to ensure it is in good condition and that all items are present. If you notice any damage or discrepancies, please contact our customer support team immediately to report the issue.

7. Return Shipping Costs

7.1 Responsibility for Return Shipping: The customer is responsible for the shipping costs associated with the return, unless the received item is damaged, defective, or there was an error on our part.

7.2 Method of Return Shipping: We recommend using a trackable shipping service to ensure the returned product reaches us safely. We are not responsible for any items lost or damaged during the return shipping.

8. Changes to the Shipping and Delivery Policy

Policy Updates: We reserve the right to update or modify our shipping and delivery policy at any time without prior notice. Any changes become effective immediately upon publishing the modified policy on our website. We encourage you to review this page regularly to stay informed about our shipping and delivery practices.

If you have any questions or need further clarification regarding our shipping and delivery policy, please contact our customer support team. We are here to help and ensure your satisfaction with your shopping experience at NAWARA FASHION DESIGNING.

Thank you for choosing NAWARA FASHION DESIGNING. We appreciate your understanding and cooperation concerning our shipping and delivery procedures.

NAWARA FASHION DESIGNING Team.